Business Management

Business Admin

BTEC Diploma

During the Pearson Business Admin BTEC, you will learn how to communicate both verbally and non-verbally, how to organise meetings and events, how to manage information and diary systems, and how to prepare business documents.

The course allows the learner to develop knowledge and technical skills for sector roles such as Administrators, Business Support Officer, Office Junior, and Receptionist.

The PLTS system allows learners to track their progress and growth through the development of personal, learning, and thinking skills.

This is a Framework

This course is an apprenticeship framework, which means it is a course made up of different qualifications. Frameworks generally consist of:

  • a knowledge-based qualification
  • a competence based qualification
  • Functional skills in English and Maths
  • Employee rights
  • Personal Learning

Framework courses are made up of units. There are a core set of units that are mandatory for the course, and a selection of optional units. Each unit is worth credits, and you much reach a target amount of credits to gain the qualification.


12 months minimum

There are no specific entry requirements for this course.

Upon completion, learners will be awarded their Pearson BTEC Level 2 Diploma in Business Administration.

Course Breakdown

If you’d like a more detailed breakdown of the skills and knowledge you’ll gain over the course of the apprenticeship, just use the tabs below.

    • Unit 1: Communication in a Business Environment. (3 credits).
    • Unit 2: Understand Employer Organisation. (4 credits).
    • Unit 3: Principles of Providing Administrative Services. (4 credits).
    • Unit 4: Principles of Business Document Production and Information Management. (3 credits).
    • Unit 5: Manage Personal Performance and Development. (4 credits).
    • Unit 6: Develop Working Relationships with Colleagues. (3 credits).

    Total credits: 21 credits.

    • At the start of the course, the learner will pick optional units to the value of 24 credits from the optional units available.
Are you interested?

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