Property Maintenance Operative

The Property Maintenance Operative is responsible for ensuring the optimal condition and quality of the property, which will guarantee client satisfaction. Effective fault finding is important, as the prevention of any major damage will mean keeping builds cost-effective.

With a knowledge of basic carpentry, electrical, plumbing and decorating, the completion of this apprenticeship enables progression into technical specialist roles or facilities management across a wide variety of sectors.


12 months minimum

Individual employers will set their selection criteria but the standard includes Maths and English understanding and functional application at Level 1, enabling learners to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual.

Upon completion, learners will be awarded their Property Maintenance Operative 2 certificate.

The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying. BIFM has confirmed resources and learning materials will be available for the apprentice to support them throughout their learning journey.

Course Breakdown

If you’d like a more detailed breakdown of the skills and knowledge you’ll gain over the course of the apprenticeship, just use the tabs below.

    • Understand and demonstrate the importance of Health and Safety in the workplace
    • Comply with organisational safety, policies and procedures and identify hazards and reduce them
    • Consider safety compliance with a diverse sector of client groups
    • Understand and demonstrate the importance of working safely at height
    • Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
    • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
    • Maintain high levels of water hygiene within a building
    • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
    • Understand and maintain plant, safety systems and equipment
    • Demonstrate and implement energy, environment and sustainable practices
    • Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
    • Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
    • Demonstrate and understand the importance of the control of resources and stock
    • Understand and demonstrate the principles of Planned Preventative Maintenance
    • Understand how to prepare for refurbishment or deep clean of equipment and surfaces
    • Carry out repairs and reactive maintenance
    • Understand the importance of customer service
    • Record and report information accurately either internally or externally.
    • Take ownership of situations
    • Work independently and as part of a team
    • Communicates effectively either verbally or in writing
    • Problem solving approach
    • A drive for efficiency and value for money
    • Communicate effectively at all levels
    • Adaptability
    • Ability to understand limitations within the role
    • A drive for quality and excellence
    • Have a flexible attitude
    • Commitment to quality and excellence
    • Ability to perform under pressure
    • Persists in the face of adversity
    • Thorough approach to work
    • Ownership of work and follow through to a satisfactory conclusion.
    • Client/Customer focus and interaction
    • Able to live the organisations values
    • Ability to create effective working relationships
    • Aptitude for problem solving
    • Ability to comply with company policies and procedures
    • Enthusiasm
    • Ability to control and influence within remit
    • Persuasive influencing skills
    • Shows respect for all stakeholders
Are you interested?

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